Right to Choose

Right to Choose

Hillcountry Collision

You Have the Right to Choose

Your Auto Repair Shop in Texas

Under Texas law, you have the right to choose which auto body shop completes the repairs on your vehicle. 


You also have the right to have your vehicle towed to any repair facility you choose and you are only required to have one estimate.


Rather than encouraging you to choose the shop of your choice, some insurance companies may try to get you to go to one of their preferred shops, a practice known as "job steering." Most of the time, job steering is a recipe for a bad experience for the vehicle owner. When the national body shops get work from job steering, their goal is to keep their customer happy, which in most cases is the insurance company.


You do *not* have to use your insurance company’s preferred shop.


Here at Hillcountry Collision, we are experts at working with all insurance companies and will help you navigate the process while keeping your best interests in mind. We’ll handle negotiations, paperwork and use our insider knowledge to ensure you get the repair work you deserve. 

We work for *you*, not your insurance company. We will not try to cut corners and will not settle for cheaper aftermarket parts. We have invested in training and certifications from all major auto manufacturers, which is not true for many of the larger national auto body chains. 


Choose a local, established, reputable auto body shop that is part of our community. Our owners and employees are your neighbors and we’ll work to make sure you’re getting everything allowed under your insurance policy. 


If you get an insurance representative trying to steer you to a particular shop, just say, "no." Don't be tricked into allowing just any body shop to handle something as important and valuable as your vehicle. Use the company that the Texas Hill Country has trusted for years. Call (830) 223-4792 Hillcountry Collision right away.

"Very professional and knowledgeable. Front office staff and service advisers were helpful and friendly."

- Sarah R via Yelp

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